Email: sales@microteltechnology.com
Messaging has transformed the way and channel customers communicate
with business. Customers nowadays expect to involve in engaging and
instant conversations.
By adding the Click2Interact function from Nubitel to your web portal or mobile applications, your customers are allowed to contact your customer service or helpdesk hotline via VoIP directly from the browser or mobile app with no call charges to your customers. Your customers can also reach your business via Video Calls and Live Chat.
By adding the Click2Interact function from Nubitel to your web portal or mobile applications, your customers are allowed to contact your customer service or helpdesk hotline via VoIP directly from the browser or mobile app with no call charges to your customers. Your customers can also reach your business via Video Calls and Live Chat.
Maximize the ultimate messaging experience
Deliver the unexpected experience users have when they come to your website and mobile application
Increase meaningful
chat interaction
Connecting chat to website and mobile app has
become easier with Nubitel. Your business will be
packed with top-notch chat features to ease your
customers to interact with your business faster.
Deliver rich experiences
across channels
Support a variety of media types in messaging
and enable your business to seamlessly transfer
conversations without losing context or history.
Launch different form
of interactions
Add Click-To-Interact Function to your site to get
different inbound form of interactions such as
Audio, Video or Chat. With this implementation,
your customers can have an easier
way to reach your business.
Rich communication
media support
Send emojis, images and videos or show customized
rich content such as product cards and special offers.
links, buttons, quick replies, postbacks and carousels to
make chat interaction with your business more fun.
A Complete Customer Engagement Tool
Everything you need to connect with your customers
Nubitel Click2Interact Modules for Web, iOS and Android allow your business
to leverage new customer experiences that connect your brands and
customers together in new and exciting ways.
Nubitel Click2Interact Modules for Web, iOS and Android allow your business
to leverage new customer experiences that connect your brands and
customers together in new and exciting ways.
Click2ChatBy embedding this function in your portal or mobile app,
your customers can reach your customer service or helpdesk
via a live chat. You can also add a Virtual Chatbot to front
your live chats so that they can assist to filter out FAQs
Click2CallWhile browsing through your website, your customers can
simply click on the Click2Call button to reach your business
hotline directly from their PC, smartphone or tablet without
any call charges, this would be even better for your customers from overseas, where they do not have to incur IDD call charges to enquire about your business and still be able to talk to a live customer service officer.
Click2VideoAside from Chats & Calls, you are able to add in a new avenue
for your customers to contact your business via Video Calls directly from your mobile app or website. This enables a
Virtual Over-the-Counter offering to your customers or any
consulting services without requiring your customers to be
physically present at your premises.
Click2CallbackClick2Callback enables your customers to leave a call back
request directly to your business with preferred time &
date. These call back requests are then automatically passed
to the Nubitel's automated dialer. When the time and date
come, the Nubitel system will automatically trigger the call
back to the customer.
CHAT HISTORY & REPORT
Persistent and consistent conversations
Provide users a seamless experience by retaining context across your website and in-app messaging.
Typing indicators and timestamps
Send messages and inform users about the latest info or answer
their inquiries. Provide a new real-time messaging experience
that users love.
Chat analysis report
Get your In-depth report on chat interactions and improve based
on the insights and performance.
Message storage
Fret not about your database storage. Every single message is
available in the Nubitel Cloud from any device.
CHATBOT READY AND AI POWERED
Automate conversations
Easily add bots, design flows and transfer to live agent.
Send automated messages triggered directly from specific
in-app events.
Build conversational intelligence
Start conversations by just integrating with leading translation,
Natural Language Processing (NLP) and Artificial Intelligence
(AI) engines.
Monitor and manage conversation participants
Identify multiple agents, chatbots and other conversation participants
in the messaging user interface (UI).
Better understand user intent
Leverage mobile app and website content to inform automated
flows, detect intent and react to user intent with accurate info.
A platform for your business
to manage interaction and
engage with customers
Businesses can connect with users and deliver
superb user experience on web and mobile app
Benefits of Nubitel's Click2Interact
Capture and convert leads 24/7
Immediate engagement with potential customers by
having interactive website and mobile app
Easier for customers to reach your business
Reduce manual dialing and save cost for your customers
to contact your business.
Backed by high performance infrastructure
Deliver messages with minimal latency and guaranteed
service-level agreements (SLAs).
End-to-end encryption ready
Encrypt conversations for full data privacy and security.
Easy to implement
Integrate with CRM and Chatbot to store customer profile
and response immediately to enquiries.
Start Interacting with Your Customers from Your Website.
Get a Free Non-Obligatory Consultation and Quote. Complete the form below and get started!