For recent years, companies sought Unified Communications as a service to replace their legacy keyphone system for better flexibility and reduced cost. With the rise of the COVID-19 pandemic throughout the world further confirms that adopting cloud-based communication is the only way forward for businesses in 2021 and beyond. In a very short period
There’s no doubt that the pandemic has changed the way we live, work, and consume products. With things like lockdown, social distancing, and working from home, it changes how people interact with brands and companies. For companies today to achieve excellent customer experience, they are required to understand their purpose and re-evaluate the evolving