For anyone running a business today, one of the most important things that you can get right is your communications. How you communicate with your customers is so important – it often sets the tone for the relationship moving forward. However, the hardest part of running a modern business stems from making sure your communications
When running any kind of modern business, one of the most important parts of your firm is your communications. If you cannot communicate with your clients and partners correctly, how can you hope to achieve success? For example, what kind of telephone system are you using? Most are using a Private Branch Exchange (PBX) system.
Exciting day at CollabXperience’19 in Portugal! We have joined CollabXperience’19 in Costa da Caparica, Portugal. Collecting insights from all of us, Collab partners. Exchanging ideas and business insights with Collab’s R&D, technical support and sales teams Talking about future plans and the latest updates. Chill Out, Wine Tasting & Sightseeing Activities Dinner and Award
Microtel Technology was one of the exhibitors at the 4th Customer Experience (CX) Summit 2018 at The Renaissance, Kuala Lumpur on 14th & 15th of November. We had lucky draw and personalized mug for the beloved attendees. Day 1 Microtel Technology’s CX Experts were here to showcase how Chatbot and Sentiment Analytics can add value as well
CX Summit 2019 Microtel Technology and Collab co-joined this event as Gold Sponsors on 13th and 14th of November, at Sheraton Hotel, Petaling Jaya. We were there to share topics on how to elevate #CustomerExperience by using Conversational Insights and Sentiment Analysis powered by AI with Cloud Contact Centres in Singapore. Day 1 at CX Summit We